Refund Policy

1. General Policy

At AutomatIQ Labs, we strive to provide the best AI automation solutions and services. If you are not satisfied with our service, please review our refund policy below.

2. Project-Based Services

For custom AI automation projects, refund eligibility depends on the project phase. Work completed and delivered is non-refundable. For ongoing projects, we will refund any unused portion of prepaid services.

3. Subscription Services

Monthly subscriptions are non-refundable. You may cancel your subscription at any time, and you will continue to have access to the service until the end of your billing period.

For annual subscriptions, we offer a 7-day money-back guarantee. If you are unsatisfied within the first 7 days of your annual subscription, you may request a full refund.

4. Exceptional Circumstances

We may, at our sole discretion, provide refunds in exceptional circumstances such as billing errors or prolonged service outages.

5. How to Request a Refund

To request a refund, please email our support team at info@automatiqlabs.com with your account details and the reason for your request. Refunds will be processed back to the original payment method within 5-10 business days.